Q&A – Smart Fridges
A Smart Store is an unattended retail solution that combines intelligent shelving and camera technology with a seamless self-service experience. It allows you to offer a wide range of products in new spaces, with minimal staffing and maximum control.
Smart Stores use weighted shelves and camera tracking to monitor products with 99% accuracy. This gives retailers the confidence to offer premium and varied ranges without the shrinkage concerns of traditional unattended formats.
Very easy. Products can be added or updated directly at the POS, with simple shelf calibration. You can also access real-time inventory and performance data remotely, making restocking and product management highly efficient.
Absolutely. You can start with one cabinet and scale up to four units — all connected through a single POS terminal. This allows you to grow your Smart Store solution as customer demand increases.
Fast, simple, and inclusive. Customers tap their card to access the cabinet, select their items, and go. Audio assistance ensures the system is accessible to visually impaired users too — helping you deliver an excellent service to all.
Q&A – Coffee Machines
We provide a wide range of coffee machines to suit different environments and needs — from traditional barista machines to fully automated self-serve or vending machines. Our machines are ideal for offices, coffee shops, hotels, restaurants, and even residential buildings.
Yes! In addition to coffee machines, we offer our own branded coffee beans — available in caffeinated and decaf blends with smooth, rich flavours — along with a full range of ceramic, reusable takeaway, and environmentally friendly disposable cups.
Yes, we provide ongoing technical support for all coffee machines we supply. Our expert technicians are fully trained and will ensure any issues are quickly identified and resolved to minimise downtime.
For machines equipped with touchscreens, our cloud software allows you to manage devices remotely. You can update playlists, screensavers, user interfaces, and recipe parameters from anywhere — giving you complete control over your coffee offering.
Q&A – Vending machines
Yes — Livewell provides self-fill vending machines with expert installation and ongoing support. You control the stock and day-to-day operation, while we supply the equipment and optional extras like payment systems and telemetry.
You can stock hot drinks, cold drinks, snacks, or combined options. Livewell offers an excellent range of popular branded and healthier products, with ingredients available to order online.
You can either purchase your machines outright or lease them, benefitting from staggered payments and 3–5 year equipment warranties. Maintenance plans are also available for extra peace of mind.
It’s a hassle-free solution. We install and operate modern vending machines at your site, restock and maintain them, and provide real-time telemetry data. You can earn extra income via a profit share model with no upfront costs in most cases.
Absolutely. Livewell offers tailored Healthy Station and Active Station branding options for machines, ideal for gyms, hospitals, schools, and workplaces — promoting low calorie snacks, no-added-sugar drinks, and high-protein options.