Customer Enquiries - 0113 270 4780
Results That Speak for Themselves
80
Drinks/Day
Sold on average
100%
Staff satisfaction
reported informally
Staff pay ~70% less per drink compared to high street chains — saving £2.25–£2.45 per cup, with convenience and no queues.
Staff quoted as saying “better than Costa”
Barista-quality coffee with fresh milk
Barista quality coffee with fresh milk less than 7000 drinks dispensed per month in under 45 seconds per drink
A leading hospital in Yorkshire approached Livewell, as a local vending and coffee supplier, seeking to improve the hot drinks provision within the main bistro in the lobby of the hospital.
The Objectives
The café bistro team had experienced difficulties with the coffee machines they had in place, both in terms of reliability and also efficiency of operating in a busy location producing 7000 drinks a month. As well as replacing the equipment, the team also wanted to improve the range and quality of coffee served to staff and visitors, by reviewing the ingredients. Finally, they wanted to have in place a promotion and marketing plan to support the launch of the new, improved offering.
The Solution – Equipment
In terms of equipment, Livewell Coffee recommended the installation of two Gaggia La Radiosa coffee machines. Incorporating a ground-breaking EvoMilk fresh milk system. These Italian-made machines provide a class-leading automated solution that delivers barista-quality coffee at the touch of a button. Additional feature benefits included:
Livewell Coffee installed the machines less than 4 weeks after the initial order and full staff training was provided on the day.
THE SOLUTION – INGREDIENTS
Following the installation, a taste test was arranged to compare the specialist medium roast and decaf coffee beans from Livewell Coffee with the café bistro’s current beans, sourced from a general food wholesale supplier.
Present at the tasting session were the Head of Facilities, Director, Deputy Catering Manager, Assistant FOH Manager and Front-of-House Catering Manager.
It was a unanimous decision that the beans from Livewell Coffee (with the smoothest of tastes and just a hint of caramel and berries!) produced far superior coffees and had the added benefit of being roasted within the heart of Yorkshire.
Therefore, it was agreed that Livewell Coffee would supply the coffee beans going forward and would also supply both the 8oz and 12oz paper cups for the bistro. The chosen cups were twin-walled to provide great drink insulation and included a paper lid so that everything could be recycled together, which tied in nicely with the net zero strategy of the hospital
CONCLUSION
Livewell Coffee provided a full coffee solution for the café bistro that not only increased efficiency but also improved the quality of its products, as well as incorporating a more environmentally friendly approach. The implementation of the project had a swift turnaround and was managed extremely efficiently, demonstrating the benefits of working with a local supplier.
Key Benefits
Quality Coffee
Great Value
Boost Morale
Self Funding
Cloud Access
Share This page
Contact US
Please get in touch by phone, email or the contact form below.
If you would like to join our Vetail® revolution, please get in touch.
Also, sign up to our newsletter below for latest news.
