Results That Speak for Themselves
Leisure and wellbeing centres – public visitor environment
137
Vends/Machine/Week
100%
Customer satisfaction
reported locally
Top sellers by product per month — showing customer with healthy active lifestyles make healthy snacks their top choices .
Client Overview
- Organisation: North Yorkshire Active
- Sector: Leisure & Public Health / Local Authority
- Locations: Harrogate, Knaresborough and Ripon, North Yorkshire
- Environment: Newly redeveloped leisure and wellbeing centres
The Challenge
North Yorkshire Active redeveloped three leisure and wellbeing centres in the Harrogate district, creating modern facilities designed to support health, fitness and community wellbeing.
As part of the redevelopment programme, the organisation wanted visitors to have access to hydration and nutritional refreshments throughout the day, aligned with the centres’ health and wellbeing objectives.
Procurement Requirements
- Availability of refreshments for the duration of opening hours
- Provision of hot drinks, cold drinks and snacks
- Product selection aligned with wellbeing and healthy lifestyle goals
- Availability of healthier snack and drink options
- Reliable operation within busy public leisure environments
Why Livewell Was Selected
Livewell was selected due to its experience delivering healthier vending solutions and its ability to provide a fully managed service aligned with wellbeing-focused environments. The organisation’s product range and operational approach supported North Yorkshire Active’s objective of providing convenient refreshments while promoting healthier choices.
Solution Delivered
Service Scope
Livewell implemented a fully managed vending service across the three redeveloped leisure and wellbeing centres, ensuring refreshments are available whenever the facilities are open.
- Installation and setup of vending equipment across all three centres
- Ongoing stocking of drinks and snacks tailored to leisure visitors
- Routine maintenance and technical support
- Data monitoring to optimise product ranges by location
- Regular operational reporting and service management
Technology and Equipment
The solution includes modern automated vending equipment designed to provide convenient access to hydration and nutrition products for visitors.
Operational Benefits
Staff Outcomes and Feedback
“The vending has proved to be very popular and the healthier products are selling well, resulting in a service offering which is both wellbeing-focused and commercially sound.”
North Yorkshire Active
Key Benefits
Supports Health and Wellbeing Objectives
Convenient Hydration and Nutrition for Visitors
Fully Managed Vending Service
Modern Touchscreen Vending Technology
Data-driven Product Optimisation
Looking to enhance visitor experience with modern vending in leisure or wellbeing environments?
Contact US
Please get in touch by phone, email or the contact form below.
If you would like to join our Vetail® revolution, please get in touch.
Also, sign up to our newsletter below for latest news.
