Case Study

Kings Academy Middlesbrough – Staff Room Coffee Solution

Fully managed fresh milk bean-to-cup coffee for a secondary school in Middlesbrough

Results That Speak for Themselves

Secondary school staff room – average weekday usage

80

Drinks/Day
Sold on average

100%

Staff satisfaction
reported informally

Academy£1
Starbucks£3.45
Caffè Nero£3.3
Costa Coffee£3.25
Pret A Manger£3.1

Staff pay ~70% less per drink compared to high street chains — saving £2.25–£2.45 per cup, with convenience and no queues.

Client Overview

  • Organisation: Kings Academy Middlesbrough
  • Sector: Secondary Education
  • Environment: Secondary school staff room

The Challenge

The school required a high-quality coffee solution for staff that could operate reliably throughout the school day, provide fast service during break times, and offer a cost-effective alternative to off-site coffee purchases. The school wanted this to be a benefit to staff that would help retain and motivate a cohesive team of staff.

Procurement Requirements

  • Fresh bean coffee with fresh milk
  • Consistent drink quality
  • Fast dispense suitable for busy break periods
  • Simple self-service operation
  • Capacity suitable for a high-use staff room
  • Reliable daily operation

Solution Delivered

Service Scope

Livewell provided a supported staff room coffee solution covering setup, training, and ongoing technical support.

  • Delivery, setup, and installation
  • Initial staff training on cleaning and restocking
  • Configuration of contactless payment
  • Supply of ingredients and consumables
  • Ongoing technical support
  • Marketing support at launch

Equipment and Technology

Gaggia Milano G700 fresh-bean, fresh-milk coffee machine providing a wide range of hot drinks, including espresso-based coffees and hot chocolate, with touchscreen selection and fast dispense times.

Operational Benefits

  • Simple self-service operation
  • Quick drink dispense during peak periods
  • Reliable daily performance
  • Suitable for high-volume staff use
  • Easy contactless payments

Staff Outcomes and Feedback

“The quality of drinks and ease of use has surprised staff and the staff room has been even busier and has really helped boost morale”

Informal staff feedback indicated that drink quality was perceived to be superior to high-street coffee brands, including Costa, while remaining significantly lower in price and more convenient for daily use.

Key Benefits

Quality Coffee

Great Value

Boost Morale

Self Funding

Cloud Access

Considering a similar staff room coffee solution for your school or organisation?

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