Results That Speak for Themselves
Corporate office workplace – average weekday usage
150
Coffees/Day
Sold on average
100%
Staff satisfaction
reported informally
Staff pay ~70% less per drink compared to high street chains — saving £2.25–£2.45 per cup, with convenience and no queues.
Client Overview
- Organisation : Flutter Entertainment
- Sector: Office / corporate workspace
- Location: Leeds, West Yorkshire
- Environment: Multi-floor office with shared breakout and social spaces
The Challenge
Flutter Entertainment wanted to enhance its Leeds office environment by improving the availability and quality of refreshments for staff. The aim was to support office culture, encourage collaboration, and make the workplace more attractive for employees returning to the office in a hybrid working environment.
The solution needed to integrate seamlessly into shared breakout spaces and operate reliably without adding operational overhead for internal teams.
Procurement Requirements
- Reliable self-serve refreshments available throughout the working day
- High-quality coffee comparable to high street brands
- Minimal maintenance and ease of use for staff
- Integration into modern office breakout spaces
- Fully managed cold drinks & snacks vending service
Why Livewell Was Selected
Livewell was selected due to its experience delivering refreshment solutions for modern office environments, its ability to supply premium self-serve coffee equipment, and its fully managed vending service model. The combination of product quality, reliability, and ongoing support gave Flutter confidence that the solution would enhance staff experience without creating additional operational burden.
Client Perspective: Refreshment Solutions at Flutter Entertainment
A short walkthrough of the coffee and vending solution at Flutter’s Leeds office, including equipment selection and day-to-day use
Solution Delivered
Service Scope
Livewell delivered a fully installed and supported refreshment solution, designed to operate reliably across a multi-floor office environment with ongoing service and supply managed by Livewell.
- Installation and setup of refreshment vending machines
- Ongoing restocking of stocked branded drinks and snacks
- Installation and setup of fresh milk fresh bean coffee machines
- Weekly supply of coffee beans and consumables
- Coffee machine training and Ongoing maintenance, and technical support
Equipment and Technology
Livewell delivered a fully installed and supported refreshment solution, designed to operate reliably across a multi-floor office environment with ongoing service and supply managed by Livewell.
Operational Benefits
Staff Outcomes and Feedback
“The vending machines fit in perfectly and help to keep the office staff fuelled. The coffee machines have been very reliable, and the facility management team have said they are easy to clean and maintain. This quality of hot drinks provision is comparable to a coffee shop and is well received by staff who see it as a benefit to working in the office.”
Jon Henty, Senior Workspace Coordinator, Flutter Entertainment
Key Benefits
Quality Coffee
Great Value
Boost Morale
Self Funding
Cloud Access
Considering a similar vending and coffee solution for your office?
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