Category: Case Studies

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6th Form Coffee Case Study: The Rodillian Academy

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6th Form Coffee Case Study:
The Rodillian Academy

RODILLIAN 6TH FoRM CAFE – HOT DRINKS FOR STUDENTS

The Rodillian Academy in Wakefield has created spaces for their sixth form students to study and socialise. Their cafe area has become an important part of student life. In line with the modern coffee shop culture, students were keen to have a high quality range of coffee and hot chocolate drinks for sale.

The Objective

The cafe area has become extremely popular and the school and caterers decided to upgrade the quality of hot drinks on offer. Another requirement was to make the hot drinks available even when the cafe had closed.

THE SOLUTION – BEAN TO CUP COFFEE MACHINE WITH PAYMENT POD

Livewell Vending were contacted as they have a wide range of ‘bean to cup’ coffee solutions and payment solutions, as well extensive experience working with the schools sector. To fulfil the specified requirements, Livewell installed a Vitro X3 Automatic Coffee Machine along with a side payment unit housing a Nayax Onyx contactless payment reader.

THE OUTCome

The Vitro Coffee Machine uses fresh beans to produce a range of coffee shop quality drinks to meet the varied preferences of students. It also offers premium hot chocolate drinks.

Whilst the cafe is open, students make their selection of coffee and pay at the till. along with any other food or drink chosen. When the cafe is closing for the day, the staff use a secure key to switch from ‘pay at till’ to ‘pay at machine’ enabling students to buy drinks on self serve basis. when the cafe is no longer staffed by the catering team. This innovative flexible solution is made possible by a payment pod that can be activated when necessary on the side of the machine.

The Benefits

  • • Two payment solutions
  • • Pay at till & self-serve pay at machine
  • • Self-serve increased throughput
  • • Simple selection with touch screen interface
  • • Cashless payments
  • • Quality ground coffee
  • • Range of hot drinks
  • • Remote monitoring for maintenance

Are you looking for a vending solution for your further education college facilities? Complete our Solution Wizard or contact us to discuss your requirements further.

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Staff Room Coffee Vending Case Study: Kings Academy Middlesborough

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Case Study

School Staff Room Coffee

Kings Academy Middlesborough

HOT DRINKS AT ANY TIME OF DAY.

The Kings Academy Middlesbrough caters to nearly 1200 students for their secondary education. Recruiting, retaining and motivating a cohesive team of staff team, both teaching and non-teaching, is a high priority for the school.

The Objectives

Given the diverse schedules of the substantial staff team, with varying work hours and break times, the school wanted to provide a high quality self-service hot drinks solution in the staff room. As well as boosting morale, the school wanted to encourage the team to visit the staff room and interact with colleagues.

THE SOLUTION – FRESH BEAN COFFEE & HOT DRINKS

Livewell Vending offers several coffee and hot drink vending solutions tailored to meet the needs of staff rooms. The optimal solution depends on the number of staff members and the variety of drinks desired. Livewell met with the MAT and School stakeholders to review the specifics of the requirement for the staff room at Kings Academy. The chosen solution was a Gaggia La Radiosa fresh bean fresh milk coffee machine.

THE OUTCome

The La Radiosa Gaggia Milano fresh milk hot drink machine was installed, providing a premium range of popular coffee drinks as well as hot chocolate. Fresh milk is supplied to the machine from the fridge unit positioned alongside the coffee machine. A high capacity machine, staff can quickly make their selection via the touch screen and enjoy their drink of choice. With two grinders, the machine can offer all coffee drinks made with decaffeinated beans for those watching their caffeine intake, or for drinks later in the day.

The Benefits

  • • Hot drinks available 24/7
  • • Fresh milk drinks
  • • Barista quality coffee
  • • Self-serve provision
  • • Simple selection with touch screen interface

Are you looking for a vending solution for your further education college facilities? Complete our Solution Wizard or contact us to discuss your requirements further.

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6th Form Vending Case Study: Allerton Grange

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6th Form Case Study:
Allerton Grange

Vending provision exclusively for 6th formers

Refreshed To Learn

Allerton Grange Sixth Form is based in a bespoke building in the Sixth Form centre which provides a range of classrooms, workspaces and computer suites and also social spaces. This gives students increased independence to manage their studies and their socialising, including time for refreshments.

The Objectives

Having a range of refreshments available throughout the day was seen as an important aspect of the Sixth Form Centre. This would encourage students to spend time together, building a community in the centre, rather than leaving the space to seek alternative refreshments off-site.

THE SOLUTION – Low-Sugar DRINKS & Snacks Vending

The Centre had room for a range of different vending machines to offer drinks and snacks in a way that could be provided throughout the day, with no outlay from the school for staff resource. As such the Caterer contacted Livewell to review the site and provide a recommendation for them to present to their client.

THE OUTCome

Two types of vending machines were installed at the Sixth Form centre including, a low-sugar soft drink vending machine and another providing a range of snacks. A contactless payment unit was installed to enable payments using ApplePay and all the other payment types that are commonplace in retail today. The drinks and snacks have all been popular and the students see the provision as a benefit for them exclusively.

The Benefits

  • • Students stay on-site
  • • Appealing branded styling
  • • Low and no sugar drinks
  • • Self-serve provision
  • • Simple selection with touch screen interface
  • • Cashless payments
  • • Remote data collection to optimise stock control

Are you looking for a vending solution for your further education college facilities? Complete our Solution Wizard or contact us to discuss your requirements further.

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Secondary School Case Study: Burnage Academy

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School Case Study:
Burnage Academy

Cashless Integrated Healthy Drinks Vending

Studying Is Thirsty Work!

Burnage Academy is an outstanding secondary school for boys, educating just over 900 11-16 year old pupils from Burnage as well as the wider Manchester area. It is one of the top performing schools for boys in the North of England.

The Objectives

Keeping pupils hydrated is an important part of keeping them healthy as wells as enhancing both concentration and performance. Supplying drinks is part of the schools catering provision but it was proving difficult to meet demand in short breaks. As a result there was a problem with long queues at the catering facility, making it difficult to for pupils to get both drinks and food. The school and caterer were looking for ways to meet demand and reduce queues.

THE SOLUTION – HeALTHY DRINKS Vending

Livewell were approached as they had a track record in providing healthy drinks vending in schools. They also had proven experience working with cashless suppliers to integrate their self serve Hydration Station with the schools catering payment system. As well as taking the client through the equipment, Livewell were also able to demonstrate both the health and environmental credentials of the drinks range. In particular, the school were pleased that the bottles would all be made from recycled packaging. With the bottles also being fully recyclable, single use plastic is eliminated from the drinks range available from the vending at the school.

THE OUTCome

Livewell supplied two ‘Hydration Stations’ stocked with a variety of ‘low-sugar’ drinks in a variety of flavours, all in rPET bottles made from recycled plastic. The drinks have been really popular with pupils, who enjoy using the machine and can get an ice cold drink in 15 seconds. Queues at the counter have reduced significantly, and the catering team are now able to serve more meals to pupils during the short breaks.

THE BENEFITS

  • • Modern Vending with stylish design
  • • School compliant low and no sugar drinks
  • • Eco-friendly drinks packaging to eliminate single use plastic
  • • Quick and easy self-serve provision
  • • Integration with school catering payment system
  • • Remote data collection to optimise stock control by Livewell

Are you looking for a vending solution for your further education college facilities? Complete our Solution Wizard or contact us to discuss your requirements further.

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Office Case Study: Flutter Entertainment Leeds

November 30th, 2023

Office Case Study: Flutter Entertainment Leeds

Modern Office Space with refreshments and great coffee!

Flutter Entertainment which owns brands such Paddy Power, Betfair and Sky Betting & Gaming opened their new Wellington Place office in Leeds in August 2021, The office comprises five floors of unique open plan desk space, with a recreational space on the top floor boasting an outdoor balcony and a gaming station. Into this recreational space Flutter added refreshment vending facilities as well as a premium self-serve automated coffee machines.

The Objectives

Flutter wanted to cultivate an office culture, and create a workspace, where people feel comfortable, entertained, content, and post pandemic, willing to return to the office whether on a full-time or hybrid basis. Part of this goal was providing the workforce with refreshments to enhance their experience when spending time in the office.

THE SOLUTION – CoffeE

In the breakout areas of each floor, Livewell installed a Gaggia La Radiosa bean to cup fresh milk coffee machine. This high quality, high-capacity machine serves a full menu of coffee shop style coffees and hot chocolate drinks, including cold frappé options. With a stylish LED lit appearance, and a colourful touch screen menu, the machines are easy to use. With dual grinders, the machine even has a decaf bean option, welcomed, and preferred by some staff.

Here is the staff experience of using the La Radiosa;

THE SOLUTION – Refreshment Vending

  • A range of self-serve vending machines were installed to provide snacks and cold drinks, available to staff 24/7.
  • The automated vending machines are stocked with a range of popular branded products, including a variety of healthier options. The Hydration and Snack Stations sit neatly in alcoves and provide quick and easy acres to refreshments with a contactless payment system, to suit the accelerated post-covid switch away from cash. The Hydration Station contains a variety of chilled drink options to satisfy anybody’s thirst, and all the bottles are made from recycled plastic and are fully recyclable. The Snack Stations provide a multitude of snack options to satisfy that midday craving.
  • Embedded within the office space, and with attractive branding, this modern vending provision is convenient, looks great, and is stylistically perfect for Flutter’s sleek office space.

THE OUTCome

Within these breakout spaces, Livewell Vending have provided a range of food and drink options to enrichen the work environment and refresh and sustain the lively, energetic workforce that populate the office. As well as keeping staff refreshed, the coffee and vending encourage face-to-face, social interactions that are beneficial to the wellbeing of individuals.  As a business, Flutter see it supplement the premium office space, with top-tier refreshment services that optimise performance and boost morale.

The Benefits

  • • 24/7 refreshment provision for staff
  • • Popular range of branded cold drinks and snacks
  • • Barista quality coffee and hot chocolate drinks
  • • Self-serve provision
  • • Simple selection with touch screen interface.
  • • Easy maintenance.
  • • Encourages office working and social interaction.

Jon Henty, Senior Workspace Coordinator.

FLUTTER ENTERTAINMENT

“The coffee machines have proven to be very reliable, and the cleaning team have said they are also easy to clean and maintain. This quality of hot drinks provision is comparable to a coffee shop and this is well received by staff who see it as a benefit to working in the office, and the machines are used a lot. Coffee rounds create a good social interaction, and drinks are also taken into meetings, and it’s a vital part of staff routines, especially in the morning.”

Aaron Prout, Managing Director

LIVEWELL VENDING

“At Livewell, we carefully source the top end machines, and augment them with the latest technologies that enable us to work smarter and more efficiently. Satisfaction is our priority, so we always try to provide the highest quality and widest range of products possible, giving people popular brands to choose from, and healthier options to keep people happy. We even created our own Livewell Medium Roast Coffee so we know we can provide the best hot drinks possible.”

Are you looking for coffee and vending solutions to enhance your office environment? Complete our Solution Wizard or contact us to discuss your requirements further.

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College Case Study: Bolton College

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College Case Study:
Bolton College

Smart Vending Provision For Students On The Go!

Bolton College is a further education college with approximately 5000 students and 500 staff. It offers over 800 full and part-time courses across four main centres around Bolton and is the North West’s largest provider of vocational training.

The Objectives

The college had a mixed range of unbranded vending machines and were constantly encountering reliability issues. They undertook a review and then reached out for tenders initially for the vending provision across two campus sites. They required fully managed vending provision and required a strong commercial return.

THE SOLUTION – Refreshment Vending

Livewell Vending were awarded the vending contract, and installed four Hydration Stations, four Snack Stations and two machines for the Coffee Shop’s providing coffee’s teas and hot chocolates. This not only provided the college with a best-in-class managed vending solution but also better commercial return than their previous solutions.

  • Bolton College Tea Vending
  • Bolton College Cashless Vending
  • Bolton College Vending Customers
  • Bolton College STEM centre

THE OUTCome

The modern colourful branded designs with positive messages of hydration and wellbeing have attracted more usage resulting in higher revenues. This is aided by the cashless interfaces and the broad range of healthier popular snacks and drinks.

The Benefits

  • • Appealing design and appearance
  • • Healthier range of branded products
  • • Low and no sugar drinks
  • • Gluten free options
  • • Self-serve provision
  • • Cashless payments
  • • Remote data collection to optimise stock control
  • • Remote Remote monitoring for maintenance

Angela Gilbert – Facilities & Health and Safety Manager

BOLTON COLLEGE

“The machines look great, the different payment methods are ideal, and the sales are looking good”

Gary Westwater- Executive Director of Finance

BOLTON COLLEGE

“The machines look great, the different payment methods are ideal, and the sales are looking good”

Are you looking for a vending solution for your further education college facilities? Complete our Solution Wizard or contact us to discuss your requirements further.

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Leisure Centre Case Study: Brimhams Active Harrogate

November 9th, 2023

Leisure Centre Case Study: Hydration & Nutrition Solution

Hydration & Nutrition available whenever the leisure facility is open

Brimhams Active, the council-owned health and wellbeing company, runs leisure facilities within the region. The Harrogate Leisure and Wellness Centre underwent a £13.5 million renovation. This includes a 400 square metre fitness centre, a new sauna and steam suite, improved reception and café, as well an overhaul of the existing gym, spin, leisure and swimming facilities. As part of the project Brimhams Active wanted people using the centre to be able to hydrate and have nutritional snacks whenever they needed them. They approach Livewell Vending as their ethos is to provide healthy eating and drinking via vending.

The Objectives

With many visitors to the centres, and long opening hours, Brimhams wanted a vending service at each site to offer hot drinks, cold drinks and snacks during the opening hours of the leisure facility. To support the overall wellbeing objectives, they were very clear that the drinks and snacks provided needed to meet their health standards. They wanted centre members and visitors to have access to healthier options as well as products to enhance exercise recovery. With a proven experience of providing healthier products, Livewell Vending were selected to provide the service to the newly developed Leisure and Wellbeing centres

THE SOLUTION – Equipment and Branding

State of the art touchscreen vending machines providing chilled drinks, healthy snacks and variety of hot drinks.

  • • Livewell Hydration Station providing sugar free cold drinks, all using recyclable bottles
  • • Livewell Snack Station providing a healthier range of nutritional snacks supplied and stocked by Livewell
  • • Livewell Coffee Station providing a range of coffees, tea and hot chocolate

To enhance the appearance further, the machines are housed in a set of surrounds with Brimhams Active branding. As well as creating a polished finish, in line with the new, modern look of the centres, the surrounds also provide the opportunity to promote the stated wellbeing messages to visitors

THE SOLUTION – Technology

  • Customers have a full touchscreen interface on all machines making the snack and drink purchase quick and easy
  • Purchases can be made using contactless payments, such as debit cards, ApplePay etc.
  • Livewell use telemetry to access live reporting of usage, sales and operational performance. This data enables them to optimise the product selection choices and quantities as well as planning efficient replenishment of stock

This data is freely accessible also to Brimhams Active which was a welcome feature as it allows them to independently review sales and performance

THE SOLUTION – Commercial

As an expert supply partner Livewell see to all the ongoing stocking and maintenance of the vending machines. Their software ensures that the machines are always re stocked and customer preferences can be monitored by site. This service is provided on a no cost basis and Brimhams receive commission payments from Livewell three times per year. The vending has proved to be very popular and the healthier products are selling well, resulting in a service offering which is both wellbeing focussed and commercially sound.

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The Complete Coffee Solution: Hospital Case Study

Flutter and Livewell

September 5th, 2023

Hospital Case Study: The Complete Coffee Solution

Barista-quality coffee with fresh milk | >7000 drinks dispensed per month | <45 seconds per drink | 

A leading hospital in Yorkshire approached Livewell, as a local vending and coffee supplier, seeking to improve the hot drinks provision within the main bistro in the lobby of the hospital. 

THE OBJECTIVES

The café bistro team had experienced difficulties with the coffee machines they had in place, both in terms of reliability and also efficiency of operating in a busy location producing 7000 drinks a month. As well as replacing the equipment, the team also wanted to improve the range and quality of coffee served to staff and visitors, by reviewing the ingredients. Finally, they wanted to have in place a promotion and marketing plan to support the launch of the new, improved offering.

THE SOLUTION – EQUIPMENT

In terms of equipment, Livewell Coffee recommended the installation of two Gaggia La Radiosa coffee machines. Incorporating a ground-breaking EvoMilk fresh milk system. These Italian-made machines provide a class-leading automated solution that delivers barista-quality coffee at the touch of a button. Additional feature benefits included: 

  • – 10″ full HD touchscreens which can display multiple pages of up to 12 selections per page, plus logos, notices, videos etc…
  • – 2 beans (medium roast and decaf) + 1 soluble (chocolate) layout 
  • – 4.5-litre capacity glass front milk fridges 
  • – Dispenses drinks in < 45 seconds 
  • – Energy saving set up with ‘A’ rated efficiency and easy cleaning cycle 
  • – A 3-year maintenance service contract including all parts and labour 

Livewell Coffee installed the machines less than 4 weeks after the initial order and full staff training was provided on the day.

THE SOLUTION – INGREDIENTS

Following the installation, a taste test was arranged to compare the specialist medium roast and decaf coffee beans from Livewell Coffee with the café bistro’s current beans, sourced from a general food wholesale supplier. 

Present at the tasting session were the Head of Facilities, Director, Deputy Catering Manager, Assistant FOH Manager and Front-of-House Catering Manager.

It was a unanimous decision that the beans from Livewell Coffee (with the smoothest of tastes and just a hint of caramel and berries!) produced far superior coffees and had the added benefit of being roasted within the heart of Yorkshire. 

Therefore, it was agreed that Livewell Coffee would supply the coffee beans going forward and would also supply both the 8oz and 12oz paper cups for the bistro. The chosen cups were twin-walled to provide great drink insulation and included a paper lid so that everything could be recycled together, which tied in nicely with the net zero strategy of the hospital

THE SOLUTION – MARKETING SUPPORT

Livewell Coffee provided the café bistro with three promotional campaign concepts to choose from, all designed to promote the introduction of the new machines, the improved drink quality and the new environmentally friendly cups to patients, visitors and staff. 

Once a concept was chosen, framed A1 posters and table talkers were designed, printed and installed, As well as promoting the benefits of the new coffee offer, they also incorporated a hot drinks menu, showing the full range of drink choices, and prices for both visitors and staff. An MP4 video was also produced, for the hospital to share across all its social platforms. 

CONCLUSION

Livewell Coffee provided a full coffee solution for the café bistro that not only increased efficiency but also improved the quality of its products, as well as incorporating a more environmentally friendly approach. The implementation of the project had a swift turnaround and was managed extremely efficiently, demonstrating the benefits of working with a local supplier.